Payment Terms Other Countries

OTHER COUNTRIES

We use Kustom as the provider of our checkout. This means that we may share your personal data, such as contact details and order information, with Kustom when the checkout is loaded, in order for Kustom to manage your purchase. The personal data that is shared is processed in accordance with Kustom's own privacy notice.

OUR DIFFERENT PAYMENT METHODS

• You may choose to pay by Credit Card, Kustom Checkout, and for our Business Customers we offer Invoice.
• We currently accept Visa and Mastercard.
• Separett AB reserves the right to exclude other payment methods.
• Separett AB does not accept payment in cash or by cheque and cannot be held liable for such payments. You must immediately notify us if you discover any inaccuracies in the payment information you have provided.
• If you pay by credit card, we will make a pre-authorization on your card upon receipt of your order to ensure that sufficient funds are available to complete the transaction. If we do not receive the required authorization, we are not responsible for any delay or non-delivery.
• The order confirmation on www.separett.com does not constitute an invoice.

Business Customers

If you fail to fulfil your payment obligations towards Separett AB, we are entitled to charge statutory default interest and reasonable costs incurred by Separett AB in order to obtain full payment from you, including collection costs.

If you fail to fulfil your payment obligations, we are also entitled to claim the products delivered to you as our property and demand their return. In such case, you are responsible for the costs of returning the products.

Private Customers

Payment Terms – Kustom Checkout

Separett AB (“we”, “us” or “the Seller”) uses Kustom Checkout to manage your purchase in our online store. Kustom Checkout is an independent checkout solution provided by Kustom AB, through which available payment methods and delivery options are presented.

Kustom AB provides the technical checkout functionality and logic that displays the available payment methods. Kustom is not a bank and does not process payments itself.

When you complete your purchase via Kustom Checkout, you will be offered one or more payment methods. The selected payment method is processed by a separate payment service provider. Depending on your choice, you may be redirected to an external provider such as Klarna, Swish, MobilePay, Vipps, iDEAL or Billie, where the payment is finalised in accordance with the respective provider’s terms.

Kustom Checkout may offer automatic completion of your information if you have previously saved or entered your details in Kustom Checkout.

Kustom does not carry out credit checks. Any credit assessment is performed by the payment provider you select.

By clicking “Complete Purchase”, “Pay Purchase” or similar confirmation, you confirm that you have read and accepted Separett AB’s General Terms and Conditions, Kustom AB’s Terms of Use and Kustom AB’s Privacy Policy.

Further information about how Kustom processes personal data and operates the checkout solution is available in Kustom’s Terms of Use and Privacy Policy.

Stripe

Stripe Technology Europe, Limited (“Stripe”) technically processes payments via Kustom Checkout. Stripe acts as the payment processor for the available payment methods.

Stripe is authorised and regulated by the Central Bank of Ireland (reference number C187865) as an electronic money institution (EMI). Stripe is authorised to issue electronic money, execute payment transactions and manage payment instruments.

Available Payment Methods

Through Kustom Checkout, the following payment methods may be offered, subject to availability:

Card Payment

You may pay using debit or credit cards such as Visa, Mastercard and American Express.

Card payments are securely processed by Stripe via Kustom Checkout. All card information is encrypted and handled in accordance with the PCI DSS security standard. Neither Separett AB nor Kustom AB stores your full card details.

Kustom

If you choose Kustom, payment is handled by Klarna Bank AB, including any credit assessment and invoicing. Separett AB receives payment from Klarna and you pay Klarna according to their terms.

For information on how Klarna processes personal data, please refer to Klarna’s Privacy Policy.

Swish

You may pay using Swish. When selecting Swish, you approve the payment in the Swish app using Mobile BankID. The transaction is processed by your bank and Swish.

Apple Pay

If you use a compatible Apple device, you may pay with Apple Pay. Payment is verified via Face ID, Touch ID or your device passcode.

Apple Pay uses a secure payment token instead of your actual card number. Separett AB, Kustom AB and Stripe do not have access to your full card number.

Google Pay

With Google Pay, you can pay using cards stored in Google Wallet. Google Pay uses tokenisation and multiple security layers such as encryption and biometric verification or PIN.

Your actual card number is not shared with Separett AB, Kustom AB or Stripe.

MobilePay

MobilePay is primarily used in Denmark and Finland. When selecting MobilePay, you complete and approve the payment in the MobilePay app. Stripe then processes a card transaction using the card linked to your MobilePay account.

Bank Transfer

In certain cases, payment by bank transfer may be offered. When selecting this option, you will receive payment instructions. The payment is transferred to an account managed via Stripe. Your order will be processed once payment has been received and matched to your order.

Security

All payments via Kustom Checkout are encrypted and processed in accordance with applicable European legislation, including the Payment Services Directive (PSD2) and Strong Customer Authentication (SCA), where applicable.

Card details are encrypted using SSL/TLS and processed in accordance with PCI DSS standards. Separett AB and Kustom AB do not store full card details.

Cancelled Orders and Refunds

If your order is cancelled by Separett AB, for example due to a product being out of stock, any amount paid will be refunded via the same payment method used for the purchase. Refunds are normally processed within 1–3 banking days, depending on the payment provider and bank.

Personal Data and Cookies

Kustom Checkout may use cookies or similar technologies to enable features such as automatic completion of personal information (for example name and address), based on information you have chosen to save.

You may disable automatic completion at any time by adjusting your settings or deleting cookies in your browser.

Kustom AB, Stripe and each payment provider (for example Klarna, Swish, Billie, etc.) act as independent data controllers for their respective processing of personal data. Separett AB does not store card numbers or full card details.

For more information, please refer to:
– Separett AB’s Privacy Policy
– Kustom AB’s Terms of Use and Privacy Policy
– The respective payment provider’s terms and privacy policy

DISCOUNT CODE

Only one discount code may be used per order.

After the validity period expires, the code can no longer be used. If an order is cancelled, a redeemed discount code cannot be used again.

Returned orders are credited only for the amount paid for the returned item, excluding the value of the discount code. The used code cannot be reused.

PROCESSING OF PERSONAL DATA

All processing of your personal data is carried out in accordance with GDPR.

If you would like to know more about what this means, please refer to COOKIES AND DATA PROCESSING.

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TERMS SWEDEN

We use Kustom as the provider of our checkout. This means that we may share your personal data, such as contact details and order information, with Kustom when the checkout is loaded, in order for Kustom to manage your purchase. The personal data that is shared is processed in accordance with Kustom's own privacy notice.

OUR DIFFERENT PAYMENT METHODS

• You may choose to pay by Credit Card, Kustom Checkout, and for our Business Customers we offer Invoice.
• We currently accept Visa and Mastercard.
• Separett AB reserves the right to exclude other payment methods.
• Separett AB does not accept payment in cash or by cheque and cannot be held liable for such payments. You must immediately notify us if you discover any inaccuracies in the payment information you have provided.
• If you pay by credit card, we will make a pre-authorization on your card upon receipt of your order to ensure that sufficient funds are available to complete the transaction. If we do not receive the required authorization, we are not responsible for any delay or non-delivery.
• The order confirmation on www.separett.com does not constitute an invoice.

Business Customers

If you fail to fulfil your payment obligations towards Separett AB, we are entitled to charge statutory default interest and reasonable costs incurred by Separett AB in order to obtain full payment from you, including collection costs.

If you fail to fulfil your payment obligations, we are also entitled to claim the products delivered to you as our property and demand their return. In such case, you are responsible for the costs of returning the products.

Private Customers

Payment Terms – Kustom Checkout

Separett AB (“we”, “us” or “the Seller”) uses Kustom Checkout to manage your purchase in our online store. Kustom Checkout is an independent checkout solution provided by Kustom AB, through which available payment methods and delivery options are presented.

Kustom AB provides the technical checkout functionality and logic that displays the available payment methods. Kustom is not a bank and does not process payments itself.

When you complete your purchase via Kustom Checkout, you will be offered one or more payment methods. The selected payment method is processed by a separate payment service provider. Depending on your choice, you may be redirected to an external provider such as Klarna, Swish, MobilePay, Vipps, iDEAL or Billie, where the payment is finalised in accordance with the respective provider’s terms.

Kustom Checkout may offer automatic completion of your information if you have previously saved or entered your details in Kustom Checkout.

Kustom does not carry out credit checks. Any credit assessment is performed by the payment provider you select.

By clicking “Complete Purchase”, “Pay Purchase” or similar confirmation, you confirm that you have read and accepted Separett AB’s General Terms and Conditions, Kustom AB’s Terms of Use and Kustom AB’s Privacy Policy.

Further information about how Kustom processes personal data and operates the checkout solution is available in Kustom’s Terms of Use and Privacy Policy.

Stripe

Stripe Technology Europe, Limited (“Stripe”) technically processes payments via Kustom Checkout. Stripe acts as the payment processor for the available payment methods.

Stripe is authorised and regulated by the Central Bank of Ireland (reference number C187865) as an electronic money institution (EMI). Stripe is authorised to issue electronic money, execute payment transactions and manage payment instruments.

Available Payment Methods

Through Kustom Checkout, the following payment methods may be offered, subject to availability:

Card Payment

You may pay using debit or credit cards such as Visa, Mastercard and American Express.

Card payments are securely processed by Stripe via Kustom Checkout. All card information is encrypted and handled in accordance with the PCI DSS security standard. Neither Separett AB nor Kustom AB stores your full card details.

Kustom

If you choose Kustom, payment is handled by Klarna Bank AB, including any credit assessment and invoicing. Separett AB receives payment from Klarna and you pay Klarna according to their terms.

For information on how Klarna processes personal data, please refer to Klarna’s Privacy Policy.

Swish

You may pay using Swish. When selecting Swish, you approve the payment in the Swish app using Mobile BankID. The transaction is processed by your bank and Swish.

Apple Pay

If you use a compatible Apple device, you may pay with Apple Pay. Payment is verified via Face ID, Touch ID or your device passcode.

Apple Pay uses a secure payment token instead of your actual card number. Separett AB, Kustom AB and Stripe do not have access to your full card number.

Google Pay

With Google Pay, you can pay using cards stored in Google Wallet. Google Pay uses tokenisation and multiple security layers such as encryption and biometric verification or PIN.

Your actual card number is not shared with Separett AB, Kustom AB or Stripe.

MobilePay

MobilePay is primarily used in Denmark and Finland. When selecting MobilePay, you complete and approve the payment in the MobilePay app. Stripe then processes a card transaction using the card linked to your MobilePay account.

Bank Transfer

In certain cases, payment by bank transfer may be offered. When selecting this option, you will receive payment instructions. The payment is transferred to an account managed via Stripe. Your order will be processed once payment has been received and matched to your order.

Security

All payments via Kustom Checkout are encrypted and processed in accordance with applicable European legislation, including the Payment Services Directive (PSD2) and Strong Customer Authentication (SCA), where applicable.

Card details are encrypted using SSL/TLS and processed in accordance with PCI DSS standards. Separett AB and Kustom AB do not store full card details.

Cancelled Orders and Refunds

If your order is cancelled by Separett AB, for example due to a product being out of stock, any amount paid will be refunded via the same payment method used for the purchase. Refunds are normally processed within 1–3 banking days, depending on the payment provider and bank.

Personal Data and Cookies

Kustom Checkout may use cookies or similar technologies to enable features such as automatic completion of personal information (for example name and address), based on information you have chosen to save.

You may disable automatic completion at any time by adjusting your settings or deleting cookies in your browser.

Kustom AB, Stripe and each payment provider (for example Klarna, Swish, Billie, etc.) act as independent data controllers for their respective processing of personal data. Separett AB does not store card numbers or full card details.

For more information, please refer to:
– Separett AB’s Privacy Policy
– Kustom AB’s Terms of Use and Privacy Policy
– The respective payment provider’s terms and privacy policy

DISCOUNT CODE

Only one discount code may be used per order.

After the validity period expires, the code can no longer be used. If an order is cancelled, a redeemed discount code cannot be used again.

Returned orders are credited only for the amount paid for the returned item, excluding the value of the discount code. The used code cannot be reused.

PROCESSING OF PERSONAL DATA

All processing of your personal data is carried out in accordance with GDPR.

If you would like to know more about what this means, please refer to COOKIES AND DATA PROCESSING.

We use Kustom as the provider of our checkout. This means that we may share your personal data, such as contact details and order information, with Kustom when the checkout is loaded, in order for Kustom to manage your purchase. The personal data that is shared is processed in accordance with Kustom's own privacy notice.

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TERMS FINLAND

OUR DIFFERENT PAYMENT METHODS

• You may choose to pay by Credit Card, Kustom Checkout, and for our Business Customers we offer Invoice.
• We currently accept Visa and Mastercard.
• Separett Oy reserves the right to exclude other payment methods.
• Separett Oy does not accept payment in cash or by cheque and cannot be held liable for such payments. You must immediately notify us if you discover any inaccuracies in the payment information you have provided.
• If you pay by credit card, we will make a pre-authorization on your card upon receipt of your order to ensure that sufficient funds are available to complete the transaction. If we do not receive the required authorization, we are not responsible for any delay or non-delivery.
• The order confirmation on www.separett.com does not constitute an invoice.

Business Customers

If you fail to fulfil your payment obligations towards Separett Oy, we are entitled to charge statutory default interest and reasonable costs incurred by Separett Oy in order to obtain full payment from you, including collection costs.

If you fail to fulfil your payment obligations, we are also entitled to claim the products delivered to you as our property and demand their return. In such case, you are responsible for the costs of returning the products.

Private Customers

Payment Terms – Kustom Checkout

Separett Oy (“we”, “us” or “the Seller”) uses Kustom Checkout to manage your purchase in our online store. Kustom Checkout is an independent checkout solution provided by Kustom AB, through which available payment methods and delivery options are presented.

Kustom AB provides the technical checkout functionality and logic that displays the available payment methods. Kustom is not a bank and does not process payments itself.

When you complete your purchase via Kustom Checkout, you will be offered one or more payment methods. The selected payment method is processed by a separate payment service provider. Depending on your choice, you may be redirected to an external provider such as Klarna, Swish, MobilePay, Vipps, iDEAL or Billie, where the payment is finalised in accordance with the respective provider’s terms.

Kustom Checkout may offer automatic completion of your information if you have previously saved or entered your details in Kustom Checkout.

Kustom does not carry out credit checks. Any credit assessment is performed by the payment provider you select.

By clicking “Complete Purchase”, “Pay Purchase” or similar confirmation, you confirm that you have read and accepted Separett Oy’s General Terms and Conditions, Kustom AB’s Terms of Use and Kustom AB’s Privacy Policy.

Further information about how Kustom processes personal data and operates the checkout solution is available in Kustom’s Terms of Use and Privacy Policy.

Stripe

Stripe Technology Europe, Limited (“Stripe”) technically processes payments via Kustom Checkout. Stripe acts as the payment processor for the available payment methods.

Stripe is authorised and regulated by the Central Bank of Ireland (reference number C187865) as an electronic money institution (EMI). Stripe is authorised to issue electronic money, execute payment transactions and manage payment instruments.

Available Payment Methods

Through Kustom Checkout, the following payment methods may be offered, subject to availability:

Card Payment

You may pay using debit or credit cards such as Visa, Mastercard and American Express.

Card payments are securely processed by Stripe via Kustom Checkout. All card information is encrypted and handled in accordance with the PCI DSS security standard. Neither Separett Oy nor Kustom AB stores your full card details.

Kustom

If you choose Kustom, payment is handled by Klarna Bank AB, including any credit assessment and invoicing. Separett Oy receives payment from Klarna and you pay Klarna according to their terms.

For information on how Klarna processes personal data, please refer to Klarna’s Privacy Policy.

Swish

You may pay using Swish. When selecting Swish, you approve the payment in the Swish app using Mobile BankID. The transaction is processed by your bank and Swish.

Apple Pay

If you use a compatible Apple device, you may pay with Apple Pay. Payment is verified via Face ID, Touch ID or your device passcode.

Apple Pay uses a secure payment token instead of your actual card number. Separett Oy, Kustom AB and Stripe do not have access to your full card number.

Google Pay

With Google Pay, you can pay using cards stored in Google Wallet. Google Pay uses tokenisation and multiple security layers such as encryption and biometric verification or PIN.

Your actual card number is not shared with Separett Oy, Kustom AB or Stripe.

MobilePay

MobilePay is primarily used in Denmark and Finland. When selecting MobilePay, you complete and approve the payment in the MobilePay app. Stripe then processes a card transaction using the card linked to your MobilePay account.

Bank Transfer

In certain cases, payment by bank transfer may be offered. When selecting this option, you will receive payment instructions. The payment is transferred to an account managed via Stripe. Your order will be processed once payment has been received and matched to your order.

Security

All payments via Kustom Checkout are encrypted and processed in accordance with applicable European legislation, including the Payment Services Directive (PSD2) and Strong Customer Authentication (SCA), where applicable.

Card details are encrypted using SSL/TLS and processed in accordance with PCI DSS standards. Separett Oy and Kustom AB do not store full card details.

Cancelled Orders and Refunds

If your order is cancelled by Separett Oy, for example due to a product being out of stock, any amount paid will be refunded via the same payment method used for the purchase. Refunds are normally processed within 1–3 banking days, depending on the payment provider and bank.

Personal Data and Cookies

Kustom Checkout may use cookies or similar technologies to enable features such as automatic completion of personal information (for example name and address), based on information you have chosen to save.

You may disable automatic completion at any time by adjusting your settings or deleting cookies in your browser.

Kustom AB, Stripe and each payment provider (for example Klarna, Swish, Billie, etc.) act as independent data controllers for their respective processing of personal data. Separett Oy does not store card numbers or full card details.

For more information, please refer to:
– Separett Oy’s Privacy Policy
– Kustom AB’s Terms of Use and Privacy Policy
– The respective payment provider’s terms and privacy policy

DISCOUNT CODE

Only one discount code may be used per order.

After the validity period expires, the code can no longer be used. If an order is cancelled, a redeemed discount code cannot be used again.

Returned orders are credited only for the amount paid for the returned item, excluding the value of the discount code. The used code cannot be reused.

PROCESSING OF PERSONAL DATA

All processing of your personal data is carried out in accordance with GDPR.

If you would like to know more about what this means, please refer to COOKIES AND DATA PROCESSING.