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Service & Info
For us at Separett, it is of utmost importance that you as a customer are satisfied with our products - this is our main goal throughout our work. We have gathered our services for you who use our toilets. You can of course contact us directly, if you do not manage to find the answer to your question or your problem here.
Service Booking
Book your service here
Error report and repair
Problems with your product? Let us help.
Find error code
Are you receiving a message in the display of your incinerating toilet? Find the answer to how to handle it.
Warranty terms
Not sure if your warranty covers your problem? Read our full terms and conditions here.
User manuals
Find manuals for both new toilets and those that have been discontinued.
Guide films
Install easily yourself, follow our simple guides and learn how to troubleshoot problems.
Off-season storage
Simple tips and advice for the off-season storage/Winterstorage, which toilets need what?
Frequent asked questions
Here you find the answers for your questions.
Find your service partner
Here you will find your nearest authorized service workshop.
Service partner
