New opening hours customer service: Sweden Mon-Thur 9.00-11.00 | Finland Mon-Fri 10.00-14.00 | Germany Mon-Thur 9.00-14.00
For us at Separett, it is of utmost importance that you as a customer are satisfied with our products - this is our main goal throughout our work. We have gathered our services for you who use our toilets. You can of course contact us directly, if you do not manage to find the answer to your question or your problem here.
Book your service here
Problems with your product? Let us help.
Are you receiving a message in the display of your incinerating toilet? Find the answer to how to handle it.
Not sure if your warranty covers your problem? Read our full terms and conditions here.
Find manuals for both new toilets and those that have been discontinued.
Install easily yourself, follow our simple guides and learn how to troubleshoot problems.
Simple tips and advice for the off-season storage/Winterstorage, which toilets need what?
Here you find the answers for your questions.
Here you will find your nearest authorized service workshop.Service partner